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STANDARD TERMS AND CONDITIONS AND GENERAL TRADING INFORMATION
1. GENERAL
These terms and conditions apply to all orders and supercede all others.
Receipt of order confirmation from you, constitutes your acceptance that
our conditions apply to the contract notwithstanding any purported terms
put forward by you.
2. PAYMENT TERMS
Payment is required before any order is processed unless credit facilities
have been approved with us in advance of the order. Payment on pre-approved
credit accounts shall be made in full within 30 days of invoice. These
terms apply unless special settlement terms have been agreed by us in
writing. Credit facilities may be withdrawn without notice.
3. DISCOUNT
Any discounts are offered on the strict understanding that accounts are
paid by the due date. We reserve the rights to invoice any such discounts
to accounts, which become overdue.
4. PASSING OF TITLE AND RISK
4.1 The risk in the goods shall pass to you on delivery.
4.2 All goods, delivered or not, remain our property until payment is
received in full.
4.3 Until such time as payment in full is made you shall retain such goods
separately from other goods and clearly mark them in such a way that they
can be readily identified as being our property and any payment received
by you for any sale of such goods must be held in a separate account in
trust for us. In the event of non-payment by you for such goods we will,
without loss of any rights or remedy, remove from your possession those
goods belonging to us in accordance with these conditions and we shall
be entitled to enter upon the property where the goods are stored and
repossess and remove the same. You hereby grant us irrevocable licence
to enter your premises for the said purposes.
5. PRODUCTS & PRICES
We reserve the right to alter any prices or detail or design of products
illustrated without notice and while every effort is made to describe
goods accurately in the catalogues & website no warranty is given
as to accuracy and no responsibility will be accepted for error or mis-description
and any resulting loss. Where applicable all prices quoted are subject
to V.A.T at the current rate.
6. QUOTATIONS AND CONTRACTS
Orders are accepted subject to our right to adjust prices quoted to take
account of any charges in the law or government regulations requiring
us to increase prices by way of direct taxation, import duties, customs
and excise duties or otherwise. The prices are based on today's current
costs of production and in the event of any increase in wages or costs
of materials to us occurring after the confirmation or accepted contract,
we shall be entitled to charge such increases to you. All quoted prices
are subject to site of artwork and stock availability. E & OE.
7. DELIVERY
7.1 Every effort will be made to deliver on time, but any delivery day
specified is a best estimate and no liability is accepted for any loss
arising from delay or error in the delivery of the goods. All deliveries
will be charged at the prevailing rates applying at the dates of such
delivery.
7.2 Special express deliveries can usually be arranged but will usually
be subject to additional charges (e.g. Express print charges and Express
delivery charges) which will be charged to you at current quoted rates.
8. QUANTITY VARIATION
We shall be deemed to have fulfilled our contract by delivery of a quantity
within 10% plus or minus of the quantity of printed goods ordered and
you will be charged at the contract rate for the quantity delivered.
9. CLAIMS
9.1 Claims arising from damages or partial loss in transit must be made
in writing to us, so as to reach us within 7 days of delivery.
9.2 All claims with regard to the quality or quantity of the goods shall
be made in writing to us so as to reach is with 7 days of receipt of goods
or such goods shall be deemed to comply as to quality and quantity with
the terms of contract.
9.3 You must examine all goods delivered at the time of delivery. We shall
not be liable for any loss arising from damage caused to the goods in
transit unless loss or damage is noted in the delivery note at the time
of delivery.
10. LIABILITY
10.1 Save in so far as defects in the goods cause to death, injury or
damage to personal property, our liability for any loss or damage suffered
by you in respect of the goods shall be limited to the contract value
of the good.
10.2 We can accept no responsibility for loss or damage arising from the
supply of goods under this contract unless you have fully complied with
the notification of claims procedure set out in clause 10.
10.3 Nothing in these terms and conditions shall affect the statutory
rights of the consumer.
11. CANCELLATION CHARGES
A charge will be made on all cancelled orders, together with the charge
for all work carried out up to the date of written cancellation.
12. SAMPLES
Random samples will be submitted on approval and will be charged if not
returned in good condition within 14 days from receipt.
13. OVERDUE ACCOUNTS
13.1 No goods will be delivered on accounts which remain unpaid 14 days
after payment is due. Invoices not paid by the due date may be charged
interest at 2% per month calculated on a daily basis until payment has
received and cleared into our bank account.
This does not prevent us from pursuing payment of overdue accounts at
any time after payment becomes due and shall be in addition to and without
prejudice to any other rights we may have against you. 13.2 We reserve
the right to charge you for any legal collection charges where it is necessary
to obtain payment from you of an overdue account through a third party
or Court proceedings.
14 QUANTITY CHANGES TO ORDER
Any change in the quantity of an order must be made in writing to us prior
to commencement of processing. Any increase in the order must be regarded
as a separate contract unless written notification is received before
work commences on the original order.
15.ARTWORK AND PRINTING
15.1 All artwork and printing charges will be levied where necessary unless
previously stipulated by us.
15.2 Where applicable the prices shown include printing one colour one
position from camera ready artwork supplied. For additional positions
or colours of printing please phone to obtain an exact quotation. The
standard printing colours are detailed in the current brochure
16. FORCE MAJEURE
We will not be held responsible for failure or delay in the carrying out
of our obligations under the contract arising or any cause outside our
reasonable control or by inability to procure materials or articles except
at higher prices due to any such circumstances we shall be entitled by
notice to terminate the contract in whole or in part without incurring
any liability whatsoever to you.
17. MONITORING OF TELEPHONE CALLS
For security and training purposes telephone calls may be recorded.
18.COMPLEATION OF ORDER.
"Any order will be considered to be finished and therefore chargeable
if we have not had contact
from you in respect to the order for longer than a two week period."
19. PROOFS
"Upon receipt of an order a proof will be issued, which we will alter
at your request on three occasions.
We reserve the right to charge for authors alterations to original specifications
or requests made after this initial amount."
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